A small selection of feedback we have received from our lovely customers... Thank you to all those who took the time to contact us!
Hi, The items that I ordered were all fab , great eco packaging , lovely goods and to top it all the feel good factor of buying gifts that are kind to the world and the wonderful people who live on it . I already have a wish list and will be back soon to order those items . Thanks
Well, it was a present for my girlfriend and she was delighted - therefore, I am equally delighted, not to mention slightly relieved that I chose well..
Dear Biomelifestyle Just a quick line to say thank you for sending a replacement carafe for the one that was damaged in the post- it arrived safely today. Your prompt service and ease to deal with is much appreciated.
Hello Alexandra Thank you for the Biome Lifestyle bag, which I have now received. Thank you too for the lovely soap, that was really kind of you. I am SO pleased with my roll-up mattress! Will certainly shop with you again very soon
Hello there, Thanks for your email regarding my recent purchase and feedback you requested. Firstly I wanted to say I am very happy with my purchases, I only wish that you had more of the baskets I ordered in stock because I wanted to purchase more. Service was excellent as was he delivery of the goods, very prompt. I cant think of anyway at present that you could improve your service other than you buy in more baskets! As stated previously delivery, products and the website are excellent. I would like to see more products for kitchen recycling and children’s products. I have already recommended you too many of my friends and family. One very happy customer!
Dear 'Team,' Thank you for your e mail and my recent order. I was going to e mail you after the break to thank you for your speed and efficiency and the helpful way you dealt with my query over the phone after an item I wanted to order appeared to be out of stock on your website. In reply to your e mail and the questions you have asked, my wife is very satisfied with the Alpaca slippers she received and her diary. Her feet are always freezing cold, but not this Christmas!! What a great buy! I received excellent service. After my telephone query the person I spoke to said that you had just had a delivery in and went to check and found the size I needed. They were promptly dispatched and I even received an e mail confirming that the were on their way, arriving the next day which is nothing short of a miracle for Windsor! No, I can't think of any room for improvements, if it ain't broke don't fix it. Nothing springs to mind of any further products that you could stock. We are especially pleased at your ethical trading policy and won't hesitate to shop with you again in the future. All the very best for the New Year.
Dear Biome, thank you for a prompt and efficient service. You guys are like the eco Habitat. I love my ethical bedroom linen and fair trade storage boxes and will see you again soon!
They're the best slippers I've ever had. Unlike sheepskin/moccasin slippers which can feel hot, these are light and seem to work with the efficiency of a duvet by keeping you as warm as you need - brilliant! I'll be recommending them to everybody I know!
The sheets look lovely and have a lovely feel to them - silky and smooth. The service was fine - clear and fast. I can't think of any improvements or other products. Thank you.
Very happy with my purchase. I was looking for some placemats and after not finding anything I liked from all the shops down Oxford Street I eventually found some on Amazon online. They were sold by Biome Lifestyle, bought them directly from the website and am very happy with the product.
I am very happy with the roll up bed I ordered.It is a good size, comfortable and good quality. The service from Biome was excellent, fast and efficient and the product arrived in perfect condition. Thankyou.
I love the bedsocks - so soft and comfortable. The bed is also going to be great when I have a full house!
Thank you Biome for your quick and efficient eco service! I love all my eco products - especially the beautiful recycled glass! As you say, finally eco and style are united!
Received my order in great time and the item was well packaged. Absolutely delighted with my purchase and love the fact that the items are all natural and are so different from the usual you'd pick up from the high street. You're doing a fab job so keep it up.
Everything went extremely well. The slippers were for a birthday present and the recipient was delighted. No improvement necessary!
I am very satisfied with the items I purchased... most (unfortunately for me!) are for birthday presents for other people, and they seem really please as well!! I was really impressed with the speed of delivery and the way all my items where packed carefully and safely, but without reems and reems of paper, use of newspaper is excellent (I will now recycle it!)
I am very pleased with the large bamboo fruit bowl that I have received, the bowl was just what my wife had been looking for. It is very good quality and also terrific value for money